I have been a customer of this store for almost 50 years... I have always received prompt and courteous service. The Tuck family runs an honest fair business and has competent people to work on your vehicle... they will never recommend work to be done unless they feel it is necessary and in your best interest. I highly recommend them for your automotive needs.
I would like to thank this location for their REALLY fast work. They are professional, kind and efficient. I was towed there from a distance away with a flat and I was stressing just a little, I had to get to the Puyallup fairs grounds where a child was waiting for me to show up with her dog for her to show. They were very understanding and had my tire changed fast enough that I made it to the show and did not disappoint a child. The customer service received was outstanding. I highly recommend them.
I had uneven wear on my front tires and needed a front end alignment. I also needed my compressor checked on my air conditioning. They determined very quickly that the bearings were going out on the compressor and the compressor needed to be replaced along with new recharge and dryer. They also determined that all four wheel hubs were not bent as I thought one might be bad. They rotated my tires, did the alignment and replaced all the air conditioning parts. I took it in at noon on Tuesday and it was ready to go before noon the next day. Everything worked beautifully, no more noise with the air conditioner on and the car tracked down the freeway in a nice straight line. The place has a nice comfortable waiting room and very friendly and knowledgeable people. I recommend them to anyone who needs any of their services.
I would like to say that Gary and all the guys were so nice to me. Kept me informed on what they were doing..asking me how I was doing...gave me a loaner truck to come home. Yipee...got to drive a truck...lol. Thanks again for all your help and concern..I will definitely recommend you. Thanks, Cathy Scott
T & T Tire has given wonderful service to all of my cars. Ed has given good advice on tires for my vehicles and backs everything up with honesty and integrity. I appreciate the service the shop gives to the customers.
I had written a previous comment about a experience I had which was rectified. I appreciate the manager Gary taking the time out to call me and apologizing for the experience I had, which was all just miscommunication and finding a resolution to it. They were more than courteous with making sure I was happy with the outcome. And I was happy thank you Gary and Ed.
I had been coming here for years i will never go back to them. I dropped my car off and specifically told Gary the manager what I wanted done. When I picked my car up I got a bill for $573.00 what I authorized them to fix only cost $200.00 they fixed something I didn't authorize nor give permission to fix and didn't call me to get authorization. And what I did tell them to fix they didn't do, and they expect me to pay the entire bill.
I bought my first set of tires for my 1957 Chevy from Ed's Dad at T&T when I was in High School in the late 1960's. They really worked with me to get the most for the little bit of money I'd saved from my paper route, picking berries and green beans at the farms in the Puyallup Valley and so on. I recently retired, my kids are raised and I'm now enjoying time as a grandparent. My oldest granddaughter, and Air Force Airman, came home this week on a week's leave and told me about problems with her tires, shocks and struts. After the shop on JBLM came up with a quote out of left filed we went to T&T where they did a complete inspection and worked with us to get new shocks, struts, and tires for a very fair price. Just about the time I think traditional service and business ethics are gone I go to T&T and get this kind of service. Great service, great prices, great products and great people. Can't get any better than that!
GREAT FAMILY BUSINESS! THANKS ED!
Thank you for changing the tires AND changing the oil. Even though I got there a few moments before closing time...you did it anyway! Now that's service! In the future I will try and get there at least a half hour before you close. I don't know though....I've been working on this fault of mine my whole life.
Not only did we discuss the types of tires available, they walked me through the performance and allowed me too touch each tire. They also did a side by side comparison of each make and model. Thank you T& T Tire. I will buy from you again.
This was my second time visiting T&T, and they have been extremely helpful both times. Everyone I encountered was polite and professional, and I would definitely recommend them!
Like the time before, and the time before that, I would recommend this place to anyone without any reservations. Ed and Jason are tops. If anyone wants to go to someone who can be a lifelong friend. The choice is clear.
I am more than pleased with T and T tires. Michael went above and beyond in storing my tires while my rims were being powder coated. He explained what was happening during the whole process. The entire staff took great care of my vehicle along with my rims and tires. I was in and out just under 1 hour. Highly encourage the use of T and T Tires on South Tacoma Way.
Ed and his supurb team of professionals are the only place I will take my auto. They are professional, curtious, reliable and knowledgable about their products. Thanks for taking such great care of me.
Ed and Richard are friendly, personable, knowledgeable, and reasonable. I have appreciated their service for many years.